You Make Them Happy.
We'll Get Them Sharing.
You Make Them Happy. We'll Get Them Sharing.
OVERVIEW         HOW IT WORKS
Proven marketing technology protects your reputation.
Customer Surveys, Anywhere
Build greater brand loyalty and get the pulse on your customers with customer experience surveys. Quickly and easily distribute your surveys through email, text, or social channels.
 
Automatically Segment Your Clients
Evos uses SmartSort technology to analyze and sort your clients into satisfied and unsatisfied groups for follow up, based on custom sentiment criteria that you set.
 
Get More Positive Reviews
Encourage happy customers to become brand ambassadors by leaving positive reviews online. Protect your reputation with immediate followup and resolution to client issues before they leave.
Proven marketing technology protects your reputation.
Customer Surveys, Anywhere
Build greater brand loyalty and get the pulse on your customers with customer experience surveys. Quickly and easily distribute your surveys through email, text, or social channels.
Automatically Segment Your Clients
Evos uses SmartSort technology to analyze and sort your clients into satisfied and unsatisfied groups for follow up, based on custom sentiment criteria that you set.
Get More Positive Reviews
Encourage happy customers to become brand ambassadors by leaving positive reviews online. Protect your reputation with immediate followup and resolution to client issues before they leave.
Collect more responses with universal surveys.
After you provide an amazing experience, clients can take your satisfaction survey on a kiosk at your location, through a link on a receipt, or on their computers, tablets, or mobile phones. Send surveys through a secure link, email, text, web form, or even social sites like Facebook. Automatically follow up via email and text with specific campaigns that gently encourage clients to complete the survey.
Evos SmartSort analyzes sentiment
and segments your clients.
Satisfied Clients
Happy clients are gently prompted to share their great experience on top review sites through a streamlined and easy 1-click process. Evos automatically detects and launches the review site and format that results in the highest chance of a client review.
 
Unsatisfied Clients
Unhappy clients are sent to an internal private feedback form to further explain their issue, and management is notified via text or email to proactively resolve the matter in a timely manner. Proactive problem resolution is key to protecting your reputation.
Evos unlocks insights.
Easily view and use powerful built-in analytics, word clouds, response trend data, and team member comparisons to make actionable insights and create the best customer experience. Manage your feedback and social presence in one straightforward dashboard that displays your business' feedback and rating scores, as benchmarked to your industry. Set email and text alerts to be notified of new reviews as soon as they're posted.
Collect more responses with universal surveys.
After you provide an amazing experience, clients can take your satisfaction survey on a kiosk at your location, through a link on a receipt, or on their computers, tablets, or mobile phones. Send surveys through a secure link, email, text, web form, or even social sites like Facebook. Automatically follow up via email and text with specific campaigns that gently encourage clients to complete the survey.
Evos SmartSort analyzes sentiment and segments your clients.
Satisfied Clients
Happy clients are gently prompted to share their great experience on top review sites through a streamlined and easy 1-click process. Evos automatically detects and launches the review site and format that results in the highest chance of a client review.
Unsatisfied Clients
Unhappy clients are sent to an internal private feedback form to further explain their issue, and management is notified via text or email to proactively resolve the matter in a timely manner. Proactive problem resolution is key to protecting your reputation.
Evos unlocks insights
Easily view and use powerful built-in analytics, word clouds, response trend data, and team member comparisons to make actionable insights and create the best customer experience. Manage your feedback and social presence in one straightforward dashboard that displays your business' feedback and rating scores, as benchmarked to your industry. Set email and text alerts to be notified of new reviews as soon as they're posted.
Your online reputation matters.
A 1-star improvement in online ratings leads to a 5-9% increase in revenues.
92%
of consumers read online reviews
 
40%
of consumers form an opinion by reading just 1-3 reviews
 
57%
of consumers will use a business with a 3 star rating
 
94%
of consumers will use a business with a 4 star rating
 
84%
say a review must be written within 3-6 months to be relevant
Sources: Harvard Business School, Wharton School of Business, MIT, McKinsey, Bain & Company, Ogilvy, Google
Your online reputation matters.
A 1-star improvement in online ratings leads to a 5-9% increase in revenues.
92%
of consumers read online reviews
 
40%
of consumers form an opinion by reading just 1-3 reviews
57%
of consumers will use a business with a 3 star rating
 
94%
of consumers will use a business with a 4 star rating
84%
say a review must be written within 3-6 months to be relevant
Sources: Harvard Business School, Wharton School of Business, MIT, McKinsey, Bain & Company, Ogilvy, Google
Generate more positive reviews.
In a 3 month-trial with a single-provider in a large health network, a recent client used Evos to get an additional 12 positive reviews on top industry sites, and improved his average rating from a 3.6 to a 4.7. Before EVOS, he had less than 5 reviews total. This provider took top rankings on all major industry sites by simply creating the opportunity for his happy patients to share their experiences. He continues to improve his online reputation each month.
Generate more positive reviews.
In a 3 month-trial with a single-provider in a large health network, a recent client used Evos to get an additional 12 positive reviews on top industry sites, and improved his average rating from a 3.6 to a 4.7. Before EVOS, he had less than 5 reviews total. This provider took top rankings on all major industry sites by simply creating the opportunity for his happy patients to share their experiences. He continues to improve his online reputation each month.
 
 
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